The results of the complaints....

Recieved the following today from the customer service department at Hooked on Phonics.
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RE: Customer Service
CS [CS@hop.com]
Sent:
Thursday, October 08, 2009 13:16
To: ******* ******

"Dear Customer,

Thank you for your e-mail!

I do apologize for the inconvenience. We will get the missing items out you. Now the Blue CD-ROM is not compatible with any MAC OS versions higher than 10.4. If you have any MAC version with a 10.4 or higher it will not work, and unfortunately we do not have an updated version. Once again I do want to apologize for the inconvenience. I will forward this to our corporate office incase they have not reship those items.

Thank you,
HOP Customer Service
(800) 532-3607"
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