The package arrived, CD and flashcards with Aa along with six rings to clip the flashcards together... only needed one, but maybe this is the 'payment' for my persistence.
Could the customer service have been better-YES.
It is ridiculous that this simple thing took this many months to finally get taken care of, September 10 until October 29th.... countless phone calls, multiple emails and finally a blog recounting the struggle.... but at least it is taken care of.
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